Recently, a young man made a surprising discovery on the official Mazda México website. While checking the prices section, he found that a sports car, the 2024 MX-5 Miata, was listed for an incredibly low price: just 519 pesos. This situation quickly went viral on social media, as the young man tried to purchase the vehicle at that price and, not receiving a favorable response, threatened to report the company to the Federal Consumer Protection Agency (Profeco).
Mazda’s Reaction
In response to the controversy, Mazda was quick to respond. The car manufacturer stated that the price displayed on its website was incorrect and that, according to its investigation, there were indications that the user had altered the information. Mazda warned that this action could be considered a crime, emphasizing that it would not tolerate manipulation of its system.
Commitment to Transparency
In its statement, Mazda reaffirmed its commitment to transparency and customer trust. The company stressed that its communication and sales channels are designed to function properly and ensure positive interaction with consumers. In addition, it pledged to take legal action against the user who tried to take advantage of the error, as part of its responsibility towards the brand and its users.
This case not only highlights the importance of truthfulness in information posted online, but also raises questions about how companies should handle situations like this to protect their reputation and ensure customer satisfaction.
Source: Paola Padilla from Sinaloahoy on 2024-07-27 15:47:12
